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Privacy Policy

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Ticket Sales

Book by phone

  • In order to prevent the spread of the new coronavirus infection, we will shorten the reception hours by phone and at the counter for the time being.
    (Counter/telephone 10:00-19:00)
  • Ota Kumin Plaza is closed for construction, so from March 2023, 3 (Wednesday), the window will be moved to Ota Kumin Hall Aprico.For details, please refer to "Long-Term Closure of Ota Kumin Plaza".

    About long-term closure of Ota Ward Plaza

  • When visiting the event sponsored by the association, please check the "Requests to all visitors to the performance sponsored by the association" before visiting.

    Requests to all visitors to the performances sponsored by the association 

  • Reservations can be made until 19:00 the day before the performance day, except for closed days of each building.
  • For reserved seats, we will inform you of the seat number on the spot.

Phone symbolDedicated phone 03-3750-1555 (10:00-14:00) *Only on the first day of sales

* From March 2023, 3 (Wednesday), the ticket dedicated phone will be a dedicated phone only from 1:10 to 00:14 on the first day of ticket sales.

  • From 10:00 to 14:00 on the first day of sale, reservations can only be made by phone for tickets.
  • After 14:00 on the first day of sale, reservations cannot be made by phone.Please make a reservation at the following facilities.
    Ota City Residents Hall (Aprico): 03-5744-1600
    Ota Bunka-no-mori (support facility for cultural activities): 03-3772-0700
  • Ota Kumin Plaza is closed for construction, so from March 2023, 3 (Wednesday), the window will be moved to Ota Kumin Hall Aprico.For details, please refer to "Long-Term Closure of Ota Kumin Plaza".

    About long-term closure of Ota Ward Plaza

PayPal payment

  • cash
  • Credit card (VISA / Master / Diners Club / American Express / JCB / TS CUBIC / UnionPay [UnionPay] / DISCOVER)

How to receive the ticket

FamilyMart

・ Reservations can be made until 19:00 the day before the performance.
・Operate the "multi-copy machine" installed in the store and receive it at the cash register.
・ First number (company code "30020") And the second number (exchange number (14 digits starting with XNUMX)) are required.
・ A separate fee of 150 yen will be charged for each ticket.

* As of July 2022, the function of FamilyMart's "Fami Port" has ended and we have switched to a new multi-copier.

Click here for how to use the multi-copy machineother window

Visit the window ・ Reservations can be made until 19:00 the day before the performance date.
・Please pick it up at either Ota Kumin Hall Aprico or Ota Bunka no Mori within the designated period (one week).
(It will be automatically canceled after the deadline.)
・Reservations for tickets exchanged on the day of the performance will be accepted from one week before the performance date.
Delivery (Cash on Delivery) ・ We accept up to 2 weeks before the performance.
・ We will deliver it by Yamato Transport COD service.
・ In addition to the ticket fee, a delivery fee of 600 yen will be charged for each ticket.
・ If you are absent, there is a redelivery service with a designated date and time.

Precautions

  • Tickets cannot be exchanged, changed or refunded.
  • Tickets will not be reissued under any circumstances (lost, burnt, damaged, etc.).
  • As a general rule, the ticket receiving method decided at the time of booking cannot be changed.
  • Delivery is domestic only.We do not ship overseas.

Notice regarding prohibition of resale of tickets

About prohibition of resale of ticketsPDF